male nurse with child patient

How to Pay a Bill

Payment for preferred accommodation, ambulance fees, appliances, and other uninsured procedures is due at the time of service (or discharge). We will issue a receipt upon payment of account.


We accept Visa, MasterCard, and American Express, and can process the payment over the phone at 613-253-3811. We also accept personal and certified cheques. Cheques should be made payable to the Carleton Place & District Memorial Hospital, attention Finance Department.


If you plan to pay by Interac (debit card) or by cash, you may come to the hospital at any time before 11 PM, to make your payment. Between 8:00 am and 4:30 pm you can pay your account in the Finance Office. At other times, your payment will be accepted in Patient Registration.


If you cannot immediately pay your account, please contact Financial Services at 613-253-3811 immediately so that we can make suitable arrangements.


Information about your invoice

Your invoice is a complete record of charges during your stay. The invoice can be confusing, as amounts due from OHIP, the Ministry of Health, your insurance company, and you are all listed. However, we think it’s important to provide you with a complete record.


For your convenience, we have highlighted the amount that you owe on your account.