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COVID-19 Assessment Centre

What You Need to Know

The Assessment Centre is open daily for pre-booked appointments. 


Messages are retrieved from our answering machine daily, beginning at 9:00 am until noon. Due to a surge in call volumes the mailbox to accept messages will fill up and you may have difficulty getting through. We are working hard to increase its capacity. When our schedulers call you back, the call display will read 'unknown' private number.

 

The Centre is being operated by physicians and staff from Carleton Place & District Memorial Hospital, Almonte General Hospital, and Lanark County Paramedic Service, in partnership with the Leeds, Grenville & Lanark District Health Unit (LGLDHU). 
This Centre is exclusively for the purpose of COVID-19 assessments.


Patients must make an appointment. No walk-in patients can be accommodated.  

 

Where is the Assessment Centre?

  • The Assessment Centre is at the corner of Spring Street and State Street in the brick building behind Almonte General Hospital Emergency Department. 
  • Parking is available at the Centre. There is signage to provide instructions for patients. 
  • Please note that there is no access to Almonte General Hospital from this area.

Who can be tested?

  1. Anyone with symptoms of COVID-19
  2. Anyone concerned about exposure to COVID-19
  3. Anyone who may be at risk from exposure (e.g. essential workers - health care workers, grocery store employees, etc.)

We do not test children 2 years or under at our Drive Thru testing environment. Please call your local family physician/ nurse practitioner to arrange local assessment or if under 6 months of age, please go to CHEO emergency department. If over 6 months of age, there is a dedicated CHEO team at Brewer Park in Ottawa. 


Do I need an appointment? 

  • Yes. People seeking a test should call 613-325-1208 and leave a message. A COVID-19 Assessment Centre nurse will call back to book an appointment
  • Symptoms may include fever, pneumonia, “any new or worsening symptom” such as cough or shortness of breath, sore throat, runny nose, sneezing, or nasal congestion, hoarse voice, difficulty swallowing, new smell or taste disorders, nausea, vomiting, diarrhea, or abdominal pain.
  • Anyone experiencing severe symptoms such as difficulty breathing should call 911 or go to a hospital emergency room.
  • Residents should come along unless they require support or an interpreter. 

What happens at the Assessment Centre?

  • You will be tested using a swab. Most testing is done through our drive-thru service.
  • If you are brought into the Centre, you will be asked sanitize your hands and wear a mask. Only essential escorts are permitted (e.g. translator for language barrier)
  • Please bring your health card or one piece of identification. 

How do I cancel an appointment?

 

  • To cancel a previously booked appointment, please email covidcancellations@agh-fvm.com 
  • Please include your name, date of birth, health care number and date of appointment in the email  

 


How do I get my test results? 

  • All positive tests will be followed up by the Health Unit. You can also go to the government's online portal to access your COVID-19 lab test results. Find the self-serve portal here.
  • Results will be available 2-7 days after you are tested. If it has been OVER 7 days, you can contact the Health Unit at 1-800- 660-5853 x 2222.
  • We do not guarantee that results will be back to meet the 72 hour testing window requirement for out of country travelers.

More Questions?

  • Visit the Health Unit website at www.healthunit.org or the Hospital websites at www.cpdmh.ca and www.agh-fvm.com.
  • Call the Health Unit at 1-800-660-5853 ext. 2222 or your local health unit. 

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