For all emergencies, dial 911.
You may also contact Telehealth Ontario anytime at 1-866-797-0000 (toll-free) for confidential telephone advice or general health information from a Registered Nurse. This is a service of the Ontario Ministry of Health and Long-Term Care.
Coming To Emergency
CPDMH Emergency Department operates 24 hours a day, 7 days a week. We realize that coming to Emergency can be stressful.
Every ER patient is assessed by a Registered Nurse who is trained to triage or prioritize each patient’s problem on a scale of one to five - one is the most urgent and five is non-urgent. The nurse will ask you about your medications and any allergies you may have. Patients that are classified as one or two go straight inside for a more thorough examination. Those triaged as three to five may be asked to sit in the waiting room until their name is called. Patients arriving by ambulance are treated the exact same way.
While we try to estimate how long you will have to wait, this time may change if patients with more urgent needs arrive. Sometimes it seems like others who arrived later are being treated before you, but it is only because their needs are greater.
Please note that Emergency Department Staff do not give medical advice over the phone but will answer any questions about a recent visit.
The ER team includes specially trained health professionals who work together to provide the best possible patient and family centred care. They include physicians, registered nurses, lab technologists, diagnostic imaging technologists and support staff.
We appreciate your patience. Please speak to the triage nurse if you have any questions or if you feel your condition has become worse.
Parking is available onsite for $3 per visit. Please be sure to have cash for the parking with you, change machines are available onsite, but there is currently no ATM.
Lanark County Ambulance Service – 911
Ontario Poison Centre – 1-800-268-9017 or 613-737-1100